合饭 · HeFan · iPhone游戏支持
Game Support
需要帮助？
支持邮箱：duckmolemore@gmail.com
运营主体：YUE LI（李月）
反馈时请附上 App 版本、iOS 版本、设备型号、所在关卡，以及问题出现前的操作步骤。截图是可选的，请先遮盖与问题无关的个人信息。无需提供密码、支付资料或身份证件。
怎样开始和通关？
在四乘四棋盘上上下左右滑动，相同层级的食物会合成下一层。查看食谱了解本关目标，合出目标菜品即通关。九关均可从关卡菜单选择，没有倒计时。
没有可移动方向了怎么办？
有剩余撤回次数时可以撤回一步，或者重新开局。第一关每局有两次撤回，其余关卡各一次。重新开局会清空当前棋盘。
为什么上次的棋盘没有恢复？
游戏保存最佳得分、所选关卡、通关记录，以及声音、触觉与语言偏好，不保存当局棋盘。重新启动 App 会从所选关卡开始新局。记录只在设备本地，不提供云存档、排行榜或跨设备同步。
需要联网、登录或看广告吗？
不需要。当前 iOS 版本可以离线游玩，没有账号、广告、内购或订阅。设置中可单独关闭音效和触觉反馈，也可切换简体中文／英文。
怎样删除游戏记录？
打开游戏设置，选择清除本地记录并再次确认。也可使用 iOS 的“删除 App”移除该设备上的 App 数据；“卸载 App”通常保留数据。系统备份需另外管理，恢复备份可能恢复旧记录。重新开局只重置当前棋盘，不清除最佳得分和通关记录。
遇到异常怎么反馈？
可先关闭并重新打开 App 再试；这会开始新局。如果问题仍在，请通过上方邮箱描述复现步骤。不要为排查问题先删除 App，以免丢失本地记录。
邮件信息的处理方式见隐私政策。
Need help?
Support email: duckmolemore@gmail.com
Operator: YUE LI (李月)
Please include the app version, iOS version, device model, level, and steps that led to the issue. Screenshots are optional; hide unrelated personal information first. We do not need passwords, payment details, or identity documents.
How do I play and complete a level?
Swipe up, down, left, or right on the 4-by-4 board. Matching food tiles merge into the next tier. Check the recipe for your target and merge your way to that dish to complete the level. All nine levels are available from the level menu. There is no timer.
What if no moves remain?
Use an undo move if you have one left, or start a new run. The first level provides two undo moves per run; each other level provides one. Restarting clears the active board.
Why did my previous board disappear?
The game saves your best score, selected level, completed levels, and sound, haptic and language preferences, but not the active board. Relaunching starts a new board in the selected level. Records are stored on your device. There is no cloud save, leaderboard, or cross-device sync.
Do I need internet access, an account, or ads?
No. This iOS version works offline and has no accounts, advertising, in-app purchases, or subscriptions. In Settings, you can turn sound and haptic feedback off separately or switch between English and Simplified Chinese.
How can I delete my records?
Open the game's Settings, choose to clear local records, and confirm. You can also use iOS's Delete App option to remove the app's data from the device. Offload App generally retains data. Manage system backups separately; restoring a backup may restore older records. Restarting a run only resets the board, not your best score or completed levels.
How can I report a problem?
Try closing and reopening the app; this starts a new run. If the issue continues, email the steps needed to reproduce it. Avoid deleting the app as an initial troubleshooting step because this can remove local records.
See the privacy policy for how support correspondence is handled.